Frequently Asked Questions
Your Questions Answered
FAQs
Frequently Asked Questions
Graphics
1. How do I approve/reject my graphics?
You can approve/reject your graphics by looking up your order in our order lookup page or through the status update email you will receive. Both methods will indicate to you a link that will open a window with the graphic proof. Towards the top you should see a green approve button and a red reject button.
2. What are my next steps after rejecting my graphic proofs?
- You will receive an email with a status update. As well as a link directing you to re-upload your graphics if you need to make changes.
- If it is something we need to fix. A new graphic proof will be made, and you will be emailed with a status update when it is ready.
3. How do I upload my graphics?
- You will receive an email with your order status: Awaiting Graphics. It will also contain a link Upload Graphic, that will direct you to your designated folder. Please upload all the graphics here.
- In the same email, you will be given an option to go to our order lookup page where you can upload your graphics from there (same process).
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Note To Designers
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