• You will receive an email with your order status: Awaiting Graphics. It will also contain a link Upload Graphic, that will direct you to your designated folder. Please upload all the graphics here.
• In the same email, you will be given an option to go to our order lookup page where you can upload your graphics from there (same process).

• Graphic templates are located on the product page. Please follow the template dimensions and the graphic requirements, and make sure to check graphic resolution and spelling.

• Because production factors frequently change over time, items printed at separate times may have different color turnout. For color accuracy, we recommend purchasing a Test Print or PMS Color Matching. Please note we can color-match all media materials, except for Backlit Fabric and Acrylic Panels. We cannot color-match to Neon or Metalic colors. For more information about test prints and color matching, see the product descriptions 

The following files are acceptable: .SVG, .AI, .EPS, .JPG (high-resolution only), .PDF (Preferred– high-resolution or vectored only), .PSD, or .TIF*.

• You will receive an email with a status update. As well as a link directing you to re-upload your graphics if you need to make changes.
• If it is something we need to fix. A new graphic proof will be made, and you will be emailed with a status update when it is ready.

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• Production times and shipping estimates can be found on the product page. For further inquiries about turnaround time, please check with a graphic representative before approving.

• Assembly instructions can be found under the “resources” section of the product description. Additional setup videos / tutorials can be found on our YouTube page.

• Printing fees are included with all graphic packages. For more information regarding what is included, please refer to the product description / spec sheet.

• Production and delivery time estimates are provided in the item descriptions. Production times may increase for large quantity orders of the same item. 

• Choose the item and take a look at description for sizes, graphic templates production and delivery times then add to cart. 
• Purchase from cart. 
• Receive order confirmation email and click on upload graphics, to receive proof. 

• Yes, once you upload your graphic proofs, our automated system will create a proof within a few seconds.

• Yes, once you upload your graphic proofs, our automated system will create a proof within a few seconds.

• You can approve/reject your graphics by looking up your order in our order lookup page.
• Or through the status update email you will receive.

Both methods will indicate to you a link that will open a window with the graphic proof. Towards the top you should see a green approve button and a red reject button.

• We can ship within the United States and Canada. Free shipping is available for orders shipped within the continental United States only. Offer excludes Alaksa, Hawaii, US Territories, and other countries. We do not deliver to PO Box Addresses.

• We can ship within the United States and Canada. Free shipping is available for orders shipped within the continental United States only. Offer excludes Alaksa, Hawaii, US Territories, and other countries. We do not deliver to PO Box Addresses.

• You will receive an Email each time your Order Status changes. You can also look up your status in our Order Look Up Page.

• Please inspect for damaged or missing parts immediately upon receipt of your order. Contact us or call our customer service at 800-969-1148 to report any problems. Keep all original packaging materials for inspection and report within 7 days of receipt of the package. Please take photos of all the items received and the damaged area. After the shipper and RMA confirms the package is damaged/missing, a replacement order will be processed. For more information, please see our return policy page Refund Policy – Wow Your Booth